Opnn

Privacy Policy

In effect from 12 November 2026

Opnn opens your gate from your phone. To do that it has to know who you are, which gates are yours, and who you let in. That is all it collects. There are no ads, no tracking and no analytics, and nothing is sold or passed on for marketing.

Who is responsible

Opnn, Cairo, Egypt. Write to support@opnn.app about anything on this page.

This policy covers the Opnn app for iPhone and Android, the Opnn website, and the Opnn gate controller that the app sets up.

What Opnn stores

Your account

• Your email address, and whether you confirmed it.
• How you sign in: a password, Google, or Apple. A password is stored only in scrambled form by the sign-in service; nobody at Opnn can read it.
• If you sign in with Google or Apple, the basic profile they hand over with it (your name, your email address and, from Google, the address of your profile picture). Opnn does not use the name or the picture.
• When the account was made and when it last signed in.

Your gates and devices

• The names you give your gates and places.
• What each device reports about itself so the app can show whether it is reachable: online or offline, the name of the Wi-Fi network it is on, signal strength, its software version, and faults.
• A backup copy of each gate's Bluetooth keys in your account, so a new phone can still open the gate when there is no internet.

Your Wi-Fi password goes from your phone to the controller over Bluetooth and stays on the controller. It is never sent to Opnn's servers.

Opening and sharing

• The access log. Each time someone opens a gate or is refused, the gate records which account it was, the time, and how it was opened. Only the gate's owner can read this log.
• People you share with. The invite code, the name you type for that person, and the account that accepted it.

On your phone

The app keeps the gate keys, a copy of your list of gates, and your day or night setting on the phone so that it opens quickly and works without internet. Signing out removes the keys from the phone.

What Opnn does not collect

• Your location. On Android 11 and older, Android itself asks for the location permission before any app may search for Bluetooth devices. Opnn uses it only to find your controller and never reads where you are.
• Your face or fingerprint. A gate's owner can ask the people they invite to confirm it's them before opening. Your phone does that check itself with Face ID, Touch ID or its fingerprint or face unlock; Opnn only learns whether it passed, and nothing about your face or finger is stored or sent.
• Your contacts, the photos already on your phone, your microphone or your files.
• Advertising identifiers. The app has no advertising or analytics trackers.
• Payment details. The app takes no payments.

What it is used for

• To sign you in and keep your account yours.
• To open your gates when you ask, and to refuse everyone you have not let in.
• To show a gate's owner who opened it.
• To send the emails an account needs: confirming your address and resetting a password. Apart from replies to you and notice of a change to this policy, nothing else is emailed.
• To answer you when you write to support.

Who can see it

• You see everything on your own account.
• The owner of a gate shared with you sees the name they gave you and the times you opened that gate. They do not see your email address through the app, or anything about your other gates.
• People you share a gate with see the gate's name and whether it is reachable. They do not see the log or the other guests.
• Google. Opnn runs on Google Firebase, which stores the data and handles sign-in on Opnn's behalf. The gate database is kept in Google's data centre in Belgium; sign-in records are held by Google and may be processed in other countries, including the United States.
• Apple or Google as sign-in providers, if you choose to sign in with them, learn that you signed in to Opnn.
• Authorities, only where the law requires it.

How long it is kept

• Your account and everything on it are kept until you delete them.
• Removing a gate deletes its settings, its shares, its keys and its log.
• Deleting your account deletes your sign-in, every gate you own with its log, your shares and your key backups, straight away. See how to delete your account.
• If you opened a gate that belongs to someone else, those entries stay in that owner's log as their record of who came in, under the name the owner gave you, until the owner removes the gate.
• Safety copies of the database may hold deleted data for up to 90 days before they are erased.

Your choices

You can see and change your gates, names and shares in the app at any time, and delete your account from the bottom of the app's main screen. You can also ask for a copy of your data, a correction, or deletion by writing to support@opnn.app from the address on the account. We answer within 30 days.

How it is protected

Everything between the app and Opnn's servers, and between each controller and the servers, travels encrypted. The Bluetooth link at the gate is not encrypted. Each gate's records can be read only by its owner and the accounts the owner has let in, and that rule is enforced on the server, not in the app. Opening by Bluetooth needs the gate's key, which Opnn gives only to your phones and the people you let in.

Children

Opnn is for adults who manage a gate and the people they choose to let in. It is not meant for children under 13, and we do not knowingly hold an account for one. If you believe a child has made an account, write to us and it will be deleted.

Changes

If this policy changes, the new version is posted here with its date. If a change affects how your data is used, we will tell you by email before it takes effect.